Please be aware that we will be operating under MBOC (matters beyond our control) protocols due to the current Covid-19 outbreak and all jobs will be assessed on urgency/impact. This is to reduce potential risk to you and other customers.
We have taken the decision to protect our front line response during this time. Before we can attend your premises you will be asked questions regarding any underlying health conditions that might be severely affected by Covid-19 and if you, or anyone else, is self-isolating within the property.
We always do our best to action all emergency requests but please appreciate that some delays may be experienced.